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Infradapt Blog

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John Reilly is Managing Partner at Infradapt, LLC. Prior to joining Infradapt, he was the President of Vital IT Solutions, Inc., where among other roles, he developed a methodology and approach for performing risk and compliance assessments.



Prior to Infradapt, Mr. Reilly founded Vital IT Solutions, Inc., Mr. Reilly worked with Expanets, Inc., as a Senior Converged Account Executive, specializing in VoIP and Security, and a Subject Matter Expert (SME) on HIPAA. His Expanets’ achievements included national Sales awards including Millionaire’s Club and pioneering VoIP deployments for regional clients.

Mr. Reilly also has direct work experience in the banking industry, where he worked in Sales and Management, and in manufacturing, where he worked as an Accountant. John earned his BS in Accounting at Gwynedd-Mercy College, while also studying Negotiation, Decision Making, and Creative Problem Solving. He holds a SANS GIAC security certification and is a member of the Philadelphia Chapter of InfraGard.


 

Technology Has Influenced a Few Holiday Traditions

Technology Has Influenced a Few Holiday Traditions
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Everyone has their own holiday traditions, and Christmastime is no exception. Some might stick to more traditional roots, while others focus on more contemporary trends to create a Christmas culture that changes with each passing year. Many of these newer traditions have been molded from modern technology solutions, so let’s celebrate both new and old holiday traditions by looking at how technology has changed them.

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Amazon Has Taken Over the Cloud

Amazon Has Taken Over the Cloud

Amazon Web Services, or AWS, has long been a provider of quality web-based applications and services for businesses of all shapes and sizes. Nowadays, AWS is providing more services than ever before for the business world with more offerings regarding video creation, augmented reality, and virtual reality. With these new cloud-based services, Amazon is hoping to take advantage of a new market for emerging technologies.

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Tip of the Week: Sync Your Inboxes with IMAP

Tip of the Week: Sync Your Inboxes with IMAP

How many emails do you send on a daily basis? You use it so frequently that you might not second-guess how it actually works. Depending on the way your business uses email, you might be able to optimize the way that it works for your mobile devices. There are two types of protocol that work to varying degrees for your email solution.

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Delivering Value Through Managed IT Services

Delivering Value Through Managed IT Services

IT management is something that is tricky for many organizations--particularly small businesses that have limited budgets and workforces. Does your business have adequate access to IT solutions that make your life easier? Traditionally, the break-fix method of IT support has cost businesses like yours a lot of money. That’s why the proactive Managed IT service method is exactly what many businesses are looking for.


With options ranging from comprehensive remote monitoring and management, to backup and recovery, to vendor management, managed IT services provide much more than just computer repair. In fact, if IT services are leveraged properly, your technology won’t need much repair.

What would you do if your business were to be suddenly hit by a major disaster scenario? Work stops and the resulting downtime caused by the disaster could become a major (and costly) issue. Consider the likely scenario with a break-fix IT provider. You call the issue in and, when they have the availability, a technician is dispatched to help you with your problems. This could take hours--especially factoring in the time spent traveling for on-site work. When you add in all of the expenses associated with this, your technology becomes what’s essentially a time bomb. It could go off at any second, and explode your technology support budget.

Managed IT can remedy this technology issue easily enough by providing access to affordable and preventative solutions that are designed to keep issues from escalating and spiraling out of control. Think of managed IT services as a way to implement all of the greatest solutions on the market without breaking your budget--services that you may have had your eye on for a while, but could never afford, like data backup and disaster recovery, network security, and remote maintenance/management. Infradapt can help your business take advantage of an unprecedented level of convenience with your technology management.

We mentioned affordability, and we mean--traditional break-fix IT costs organizations much more than managed IT. Smaller and more affordable monthly payments make for an easier hit on the wallet, and since you’re not investing large sums into upfront costs, you can invest in long-term fixes that keep you from spending large sums in the future. It’s just one way that managed IT can help businesses just like yours improve operations.

Do you find yourself managing technology more often than running your business? Managed IT can help. To learn more, reach out to us at 800.394.2301.

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Managing Your Business’ Communications

Managing Your Business’ Communications

With business communications, there is no room for complications that could work to completely derail your organization. Do you know the best way to take full advantage of your business’ communication solutions, and which technologies can help you facilitate this level of productivity? This month we take at some of the most utilized business communications tools and ways to leverage them properly.


Mobile Devices
How many of your employees bring a smartphone or a tablet into the workplace? What about laptops? There is this mindset in the business world that mobility is equal to more productivity, but this isn’t necessarily the case. While you can certainly get more done in the workday, this mobility also comes with security issues that make networking much more complex. Naturally, the more devices accessing a network, the more access points for potential threats to slip past your defenses.

What your business needs is a Bring Your Own Device policy (BYOD) that encompasses any employee-owned devices used on your organization’s network. The ideal BYOD policy will maximize security while retaining the employees’ ability to be productive. The ideal policy will allow for blacklisting and whitelisting apps, user-based access to critical data, and the option to remotely wipe lost or stolen devices clean of company data.

Telephone Systems
Does your organization have a set and uniform telephone solution? This is something that is important for any professional business entity. You don’t want your employees to use their personal telephone numbers to conduct company communications. You could potentially lose contacts and give false contact information to co-workers or employees, which is why you need a centralized telephone system with a directory of all available contacts and phone numbers.

Hosted VoIP is the system that you need to ensure your company has a centralized phone system. Voice over Internet Protocol takes advantage of cloud-based applications that can be accessed easily through an Internet connection. Since all you need is a desktop (or mobile) app and an Internet connection, it’s a much more flexible service that costs less than traditional phone systems and on-premises PBX interfaces.

Email
Email management is a critical part of managing a business--especially since correspondence is something that’s required for any business, big or small, regardless of industry. You run into many of the same problems with email as you do with phone communication. You want to have a centralized email system put into place so that you don’t have your employees using their own personal email addresses for correspondence. This can lead to frustrating miscommunication and mishandling of important information.

Infradapt can help your business implement a hosted email solution that’s perfect for your business’s needs. We can even help you make sure that your team knows all of the ins and outs of using their company email addresses properly. To learn more, reach out to us at 800.394.2301.

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