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Infradapt Blog

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John Reilly is Managing Partner at Infradapt, LLC. Prior to joining Infradapt, he was the President of Vital IT Solutions, Inc., where among other roles, he developed a methodology and approach for performing risk and compliance assessments.



Prior to Infradapt, Mr. Reilly founded Vital IT Solutions, Inc., Mr. Reilly worked with Expanets, Inc., as a Senior Converged Account Executive, specializing in VoIP and Security, and a Subject Matter Expert (SME) on HIPAA. His Expanets’ achievements included national Sales awards including Millionaire’s Club and pioneering VoIP deployments for regional clients.

Mr. Reilly also has direct work experience in the banking industry, where he worked in Sales and Management, and in manufacturing, where he worked as an Accountant. John earned his BS in Accounting at Gwynedd-Mercy College, while also studying Negotiation, Decision Making, and Creative Problem Solving. He holds a SANS GIAC security certification and is a member of the Philadelphia Chapter of InfraGard.


 

3 Mobile Apps Every Modern Office Worker Needs

3 Mobile Apps Every Modern Office Worker Needs
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b2ap3_thumbnail_applications_for_work_400.jpgMobile devices are changing the face of businesses in obvious ways, like employees accessing their work outside of the office. Additionally, there are many not-so-obvious ways that mobile devices and apps have changed work environments. Let’s focus a moment on the little things around the office that have changed since mobile devices took over.

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Tip of the Week: Taking a Screenshot is Ridiculously Easy

Tip of the Week: Taking a Screenshot is Ridiculously Easy

b2ap3_thumbnail_screenshot_pc_400.jpgSometimes explaining issues with your technology to someone over the phone is difficult at best. To help your tech support better understand the issue you’re dealing with, provide screenshots to help with your explanations. All you have to do to take a screenshot is hit a few keys. Here’s how it’s done.

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You Can’t Afford to Ignore a Ticked Off Customer

You Can’t Afford to Ignore a Ticked Off Customer

b2ap3_thumbnail_angry_customers_400.jpgHaving confidence in your ability to run your business is an important thing to have, but it doesn’t matter how much confidence you have if your customers beg to differ. After all, without them, your business wouldn’t be where it is today. This is why it’s important to listen to what your customers say, and if it’s not positive, you need to resolve the problem as quickly as possible.

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A Dark Shadow is Cast Over the Good Work Robots Do

A Dark Shadow is Cast Over the Good Work Robots Do

b2ap3_thumbnail_manufacturing_robot_mistakes_400.jpgThe point of living in a world where technology takes over everything is that it’s supposed to make life easier. Although, keep in mind that imperfect humans are responsible for creating these technologies. Therefore, technology is flawed, maybe even to the point of putting people in harm’s way. This fundamental truth makes for an uneasy trust between man and machine.

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Tip of the Week: How to Take Back Your Website From Comment Spammers

Tip of the Week: How to Take Back Your Website From Comment Spammers

b2ap3_thumbnail_comment_spam_400.jpg“Wow. That was a great article! I make $500 a day working from home and you can too! Click the link below to learn how!” This is an example of comment spam. You may have seen it before. You may have even fallen for it. How does one deal with such an annoyance?

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