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Why You’ll Want to Consider Hosted VoIP Telephony

Why You’ll Want to Consider Hosted VoIP Telephony

Today, communications are an important part of business, and with nearly every organization looking to reduce redundancies, a lot of businesses are starting to take advantage of Voice over Internet Protocol (VoIP) solutions, using the resources they already have in place to avoid paying twice over.

With today’s ISPs delivering faster and faster speeds to businesses, much of the bandwidth a business uses is lost. By choosing to utilize a VoIP telephony solution, your company gets more for less. You are paying for access to massive amounts of bandwidth anyway, why not cut your communications costs while you are at it? Today we will take a look at the various types of VoIP that are available and why the switch may be just the thing your organization needs.

What is VoIP?
Voice over Internet Protocol is just that. The ability to make calls, and have a feature-rich platform that provides all the services that your traditional phone system offers, for a fraction of the cost per user. If this seems too good to be true, consider that the VoIP market is growing rapidly (over 15 percent per year). It works through your organization’s Internet connection rather than through dedicated phone lines. So, instead of having to pay for a separate system or add expensive hardware, VoIP provides an organization the immediate cost reduction without a discernible shift in functionality.

Hosted VoIP technology can be hosted either onsite or in the cloud, but since you won’t have to pay for and maintain hardware with the cloud-based platform, the cloud-hosted version will save you money. It is still a completely managed and maintained PBX server, but instead of having the system in your office, your organization can access it through web-based applications typically available on both desktops and mobile devices.

Benefits of VoIP
We’ve already outlined the cost reduction that’s possible with VoIP, but there are some other benefits as well. They include:

  • Easier to Manage: If anything else, switching to VoIP eliminates a vendor that you have to manage. More than that though, VoIP doesn’t need special hardware, it can use the same wiring and switches as your LAN.
  • Unified Communications: Installing a VoIP platform likely means that you are able to unify your organization’s communications platform, giving your staff the option to communicate multiple ways at the click of a button.
  • Functionality: A VoIP platform can integrate with all types of business-management software to provide easy access to the communication capabilities that often make business run better. VoIP also has innovative features like Voicemail-to-email transcription, interactive voice recognition, and integrated chat.
  • Scalability: When you need another user, it’s as simple as adding a line to your VoIP plan.

VoIP makes a lot of sense for the growing business and the established enterprise, alike. If you would like more information, contact our professional consultants today at 800.394.2301.

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VoIP Delivers Benefits That a Traditional Phone System Can’t

VoIP Delivers Benefits That a Traditional Phone System Can’t

Communication is a critical part of your business’ operations, but how can you ensure that you’re not holding your business back by failing to consider modern solutions to age-old problems? While your telephone system likely gets the job done, you shouldn’t let complacency keep you from striving for improvement. For telephony solutions, you can consider leaving behind your service provider and investing in a digital solution called Voice over Internet Protocol, or VoIP.

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For Better Business Communications, Choose VoIP

For Better Business Communications, Choose VoIP

VoIP, or Voice over Internet Protocol, has become the only practical choice for a forward-focused business’ telephony needs. Any one of those who have adopted it could share a reason that they leverage it. But what is VoIP, really? How does it work, and why is it so popular among businesses? Read on to find out.

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2 Troubleshooting Tips For Common VoIP Issues

2 Troubleshooting Tips For Common VoIP Issues

b2ap3_thumbnail_new_phone_solution_400.jpgVoice over Internet Protocol, or VoIP, is a voice communication solution that’s grown exceedingly popular in the workplace environment. One of the reasons it’s preferred is that it cuts costs on your cable bill, and allows for maximum mobility. Unfortunately, even a solution as reliable as VoIP can have a few minor kinks that will need troubleshooting. Here are two ways your business can optimize your VoIP solution.


Make Sure Your Internet Connection is Substantial
Any online technology that your business utilizes will need a strong and stable Internet connection in order to function properly. An Internet connection that constantly drops out could lead to dropped calls with VoIP, which is both embarrassing and unprofessional, especially if you’re in the middle of important business discussions. Downtime is something that you want to avoid at all costs, especially if there’s a significant portion of your infrastructure and files that are stored in the cloud. CyberTrend explains:

If you’ve ever been on a VoIP call and heard the other person’s voice cutting out, then you’ve experienced jitter, which is due to occasional packet loss. Other issues, such as echo and delay, also impact the quality of a VoIP call and are often caused by network-related issues.

Therefore, guaranteeing that your Internet connection can handle sufficient amounts of traffic is an imperative part of optimizing the way you use your VoIP solution. You should work with your Internet service provider to ensure that your connection is both secure and stable, but if you need help understanding the specific needs of your business, Infradapt can give you an idea of what you need.

Make Sure Your Network Can Handle the Traffic
Bandwidth is a fickle mistress for organizations utilizing resource-intensive technology, and even for growing companies. For example, a small startup might have been able to get by just fine at first, but as a company grows, its number of employees will increase, and so does the strain put on its Internet connection. Older networks in particular might not enjoy the increased workload that VoIP services tend to exert without some retooling. Generally speaking, older networks will probably have trouble keeping up with new technology simply because they’re aging, which can negatively affect your ability to get work done. CyberTrend explains:

If you run your VoIP system in-house over your own network and encounter performance issues, then it's possible your current network was set up “using older assumptions,” says Dan Conde, Enterprise Strategy Group analyst. When your network was built, he says, you perhaps only had regular landline phones and “were not set up properly for VoIP.”

The best way to guarantee that your business’s network will work well with Voice over Internet Protocol is to contact Infradapt. Our expert technicians can perform a comprehensive analysis of your network infrastructure to ensure that any choke points or bottlenecks have been addressed, and that your data is being deployed at optimal efficiency. Doing so will help to make VoIP an easier solution to take advantage of.

Troubleshooting problems with your VoIP solution doesn’t have to be painful. Not only can Infradapt aid in the troubleshooting process, but we can also help you set up VoIP, if you don’t already have a solution put in place. Our technicians are trained in maintaining and implementing new VoIP technology, so you can rest easy knowing that you’re in capable hands.

One of the primary goals of your VoIP solution is for it to be completely scalable for your needs. Furthermore, we can host your VoIP solution for you, which means it’s hands-off maintenance. For more information about getting started with VoIP, give us a call at 800.394.2301.

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How Fishing Nets May Be the Greatest Security Threat to the Internet [Video]

How Fishing Nets May Be the Greatest Security Threat to the Internet [Video]

b2ap3_thumbnail_internet_under_the_sea_400.jpgMany countries around the world have access to the Internet, but have you stopped to consider how this service is deployed and connected to countries on different continents? Well, this is only made possible by the countless miles of wire laid beneath the surface of the ocean, all around the world. In fact, it’s somewhat unnerving to think that international communications depend on the structural integrity of cables submerged at the bottom of the sea.

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