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What’s the Difference Between an IT Issue and an IT Problem?

What’s the Difference Between an IT Issue and an IT Problem?
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b2ap3_thumbnail_it_realted_problems_400.jpgWe’ve been known to discuss the importance of proactive IT solutions and handling issues before they become problems. However, the difference between the two isn’t always as clear as it should be. The true value of our managed IT services can only be understood if the difference between the two can be distinguished.

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3 Business Ventures Utilizing Vendor Management

3 Business Ventures Utilizing Vendor Management

b2ap3_thumbnail_subcontractors_and_vendors_400.jpgHave you ever wondered where some of the top talent in the world comes from? Not everyone knows how to find the best vendor for their needs, but with our IT service called vendor management, we find fixes to problems which lie outside our area of expertise. Despite what you might think, you may not be entirely unfamiliar with vendor management. In fact, you use it for several everyday services as it is.

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Trust Your Gut when it Comes to IT Services

Trust Your Gut when it Comes to IT Services

b2ap3_thumbnail_trust_your_gut_on_it_400.jpgHave you ever been stuck in a technology rut while working on a major project? If this is an everyday occurrence for you, your gut might be telling you that there’s a better way to handle your business’s IT. Most of the time, there’s usually a better way to handle these issues, and it’s with the latest and greatest technology. Your IT provider needs to be familiar with the most recent developments, good or bad, to deliver you the best quality services available.

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6 Common Pitfalls Prevented by Modern Managed Services

6 Common Pitfalls Prevented by Modern Managed Services

b2ap3_thumbnail_solutions_for_business_400_20141230-200239_1.jpgYour data is the foundation which your business is built upon. It only makes sense that someone should be overseeing it. If the wrong person were to handle your company’s IT, it could have disastrous consequences. Resolving common IT problems can allow your business to operate at a much greater velocity, putting an end to time-consuming and costly annoyances. Here are six common issues that managed IT services can prevent.

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au·dit/ noun/: a systematic review or assessment of something

au·dit/ noun/: a systematic review or assessment of something

b2ap3_thumbnail_it_audit_400.jpgAre you confident that your company's network is 100 percent secure? The best way to answer "yes" to this question is with a network audit. This is a technical procedure where IT professionals analyze every nook and cranny of your system, looking for every possible vulnerability. No matter what the situation is with your company's IT management, a network audit is worth doing.

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