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Outsource Your IT and Stop Worrying About These 3 Responsibilities

Outsource Your IT and Stop Worrying About These 3 Responsibilities
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The last time you reached out to IT support, how long did it take them to respond to your request? Did they have to drive all the way to your office, only to resolve the issue far too late? Being able to take prompt action is key to alleviating IT issues, especially when mission-critical data is on the line. A remote monitoring and maintenance solution may be just the tool you need to keep your systems maintained and operating properly, and all without expensive on-site visits.


Remote monitoring and maintenance lets your business get the technology assistance it needs as swiftly as possible. It’s usually more efficient to outsource this responsibility to a third party that can keep tabs on your business’s systems through an online cloud-connected interface. This allows technicians to resolve most problems without an on-site visit, though this is far from the only benefit that remote monitoring and management solutions provide.

Resource Allocation
Your network components and applications are constantly being accessed throughout the workday, but delegating the proper amount of resources to ensure that the tools are available can be tricky business. If you have an outsourced provider monitoring your network resources, they can adjust the workload to avoid bottlenecks and downtime, ensuring maximum functionality.

Threat Management
Similar to the above point, keeping an eye on the network and its resources can signify when a threat slips through your defenses. If a virus or malware program installs on a device, it may slow down the machine and spread to other parts of your infrastructure. Identifying where a threat is and eliminating it promptly is important to keep infections from spreading, and this same tactic can be used to detect telltale signs of hardware failures so your organization can prepare for the worst.

Patching and Security Updates
One of the best things about remote monitoring and maintenance is that the outsourced provider can remotely apply patches and updates, as well as resolve other problems that might come up. By doing this, you effectively free your business from the responsibility of performing this routine maintenance, which is an invaluable opportunity for an SMB to invest in more profitable endeavors.

Of course, the biggest benefit of remote monitoring is the fact that you’ll cut down on expensive on-site visits from your IT support. Since most problems can be resolved remotely, it’s logical that you avoid on-site visits as much as possible. After all, it’s a mutually beneficial situation; you get the help you need, and we help you save money. Of course, there are always going to be issues that need an on-site visit, but we’ll try to limit these so that you can focus on keeping your business productive.

To learn more about remote monitoring and management, reach out to us at 800.394.2301.

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4 Ways Outsourcing Your IT Will Revolutionize Operations

4 Ways Outsourcing Your IT Will Revolutionize Operations

The traditional break-fix IT model may have worked for businesses years ago, but today it holds them back from fully leveraging their IT to its fullest potential. Managed IT, the superior alternative, aims to take the difficulty out of managing IT so that you can focus on running your business. Here are just a few managed IT services that free up your business in this way.


Cloud Management
The cloud continues to grow more popular as time goes on, mostly due to the overwhelming convenience it offers for small businesses. Your workforce needs agility and constant access to important data and applications, especially if your organization wants to stay competitive in the ever-shifting business environment. This means that you need to provide your employees with the tools they need to stay productive anytime, anywhere. Still, managing a cloud server is far from a simple task, and not one to be taken lightly. When Infradapt manages your IT, you can outsource this responsibility to us and take the burden off of your shoulders.

Network Security
Network security requires an intensive knowledge of online threats and vulnerabilities, and as such, you want a seasoned professional handling the security of your systems. It’s not enough to equip your business with consumer-grade antivirus and firewall solutions. Instead, you need someone with a thorough knowledge of your organization’s potential vulnerabilities, including endpoints, network connections, and software solutions. This type of work is best handled by a third party working behind the scenes to keep your business secure.

Remote Management and Maintenance
Management and maintenance of critical IT systems are often a major pain point for small businesses, as they generally don’t have a dedicated in-house IT department to handle this responsibility. More often than not, technology systems needing regular maintenance are left neglected, which can severely cut their lifespans. For example, in order for servers to stay healthy, they need regular maintenance and management. Otherwise, a crippling hardware failure resulting in data loss could happen at any moment. Remote monitoring and maintenance is designed to provide all of your maintenance needs remotely, without the need for expensive on-site visits.

Help Desk Support
One of the most sought-after services is help desk support, especially for SMBs. An outsourced help desk solution provides your team with the support they need to get the most out of their technology. This helps to ensure that your team has the technology assistance they need when they need it. This is especially useful if you already have an internal IT department, allowing them to focus on implementing valuable and innovative solutions designed to improve operations.

So, what are you waiting for? To get started with any of the above-mentioned IT services, reach out to Infradapt at 800.394.2301.

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Outsourced IT is Specially Designed for Businesses that are Stretched Too Thin

Outsourced IT is Specially Designed for Businesses that are Stretched Too Thin

Running a business is challenging, especially when it comes to juggling your assets and your IT budget. That’s not even mentioning managing your workforce, or delegating tasks out to those who are qualified to perform them. While you’re busy with all of these responsibilities, chances are that there will always be one task within your organization that’s better handled by a professional: your IT management.


Some businesses have a hard time admitting that they don’t have someone skilled enough to perform certain tasks. Plus, IT management and maintenance isn’t something that you want an inexperienced worker handling. The truth about situations like this is that outsourcing is, in fact, a valid option, and one that shouldn’t be dismissed - especially for small businesses. Sometimes small organizations don’t have the time to deal with routine maintenance, while others have trouble attracting top talent. Both scenarios inevitably lead to technology that isn’t cared for properly, and will eventually break down.

For this specific reason, outsourcing IT management and maintenance is one of the most valuable outsourced services that your business can implement. After all, you started your business for the purpose of providing a service you love, not to manage your technology solutions. If you want to focus on maximizing the quality of your services, you need someone watching your technology that can keep an eye on it 24/7. You just might find that your goals are all within arm’s reach at long lost.

One of the major benefits of managed IT services is the fact that your technology will be handled by a professional technician, rather than untrained employees. You don’t want just anyone performing maintenance on your business’s IT solutions. Imagine what would happen if the person in charge of your IT were to mishandle or mismanage your technology - expensive downtime could ensue, and your budget could be burdened with frustrating repair costs and replacement fees. Of course, one of the most crippling parts of a hardware failure or downtime event is the data that’s lost when a server goes down. Unless you have support ready and on-hand to help you get through the incident as quickly as possible, an unexpected data loss incident could break your business badly enough that it can’t recover.

When you outsource your IT to Infradapt, you can eliminate this uncertainty and ensure maximum uptime. Infradapt is ready to assist you with your technology at any time, and we make it our goal to minimize downtime and prevent technology difficulties altogether. Our managed IT services can be helpful even if you have an in-house IT department. Chances are that they’re bogged down with IT work, be it upgrading to better technology or applying routine maintenance. Our technicians can assist them and provide a second opinion when it’s needed, as well as free up time by eliminating issues altogether.

Our technicians want to see you make the most of your business, and we’ll use our expertise to limit the IT roadblocks you encounter so that you can focus on your goals. To learn more, give us a call at 800.394.2301.

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