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The Embarrassment of When an IT Emergency Isn’t Really an Emergency

The Embarrassment of When an IT Emergency Isn’t Really an Emergency
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b2ap3_thumbnail_it_support_is_a_must_400.jpg"Quick, to the emergency room!" These are dreaded words that nobody wants to hear. An emergency like this implies a life or death scenario, and it gets everybody worked up into a frenzy. After arriving to the ER and getting a doctor's diagnosis, how quickly do people's attitudes change when the emergency turns out to be false?

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Computer Broke? Phone it In!

Computer Broke? Phone it In!

b2ap3_thumbnail_call_us_up_for_help_400.jpgWhen people talk about "phoning it in," they usually refer to purposely doing subpar work at their job. However, when a computer breaks and someone "phones it in," they're referring to calling remote IT support, which has a completely different connotation because remote IT service is service that's of the highest quality!

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