Infradapt Blog

This is some blog description about this site

Tip of the Week: How to Improve Your Invoicing Processes

Tip of the Week: How to Improve Your Invoicing Processes

One of the most important considerations in any business is to ensure that payments are properly received and processed. Otherwise, you may as well not be in business at all. To help expedite this, we’re dedicating this week’s tip to creating a better, more effective invoice. Let’s get into it.


How to Create Your Invoice
First, you need to have some way to actually construct the invoice document itself. For this, you have some options. If you use Microsoft Office products, both Excel and Word have templates you can use to put it together, and G Suite users can leverage any number of integrations to do the same. Alternatively, there are many software titles out there that offer more specific functions based on need and preference.

Once you have selected your software, you can start to put your invoice together. You will want to be sure that your invoice includes the following information:

  • Description - You want to be crystal clear on your invoices about what you are billing for, especially if part of it refers to time spent rendering a service. This will allow you to properly bill your clients while allowing them to understand exactly what they are being billed for, cutting back on how often your invoices are contested. Overall, every invoice should include the order number it refers to, the total amount owed, how the invoice can be paid, and when payment is due.
  • Discount Details - If you are offering any discounts, you will also want to make sure these are clearly annotated on your invoices as well - especially for those who are first signing on to your services. Otherwise, these discounts may confuse your clients and instill a false expectation for the future - creating surprise and frustration when the discounts are gone later.
  • Schedules and Policies - Just as you were held to a schedule to deliver your service, your client needs to be held to a schedule to pay for it. Consistency will also help your client prepare their payments on time. On a related note, your invoice should thoroughly explain your company policies on discounts, late payments and associated fines, and due dates to make your expectations of the client very clear.

Of course, this isn’t everything that can, or should, go on your invoices. However, these aspects are crucial enough to be mentioned and detailed separately. You should also consider other elements to include on your invoice, making use of what would otherwise be blank space. You may consider adding a more personalized touch and suggesting the next steps that a client should take, based on the services you are billing them for.

Furthermore, add some more of a personal touch by including some kind of thank-you message on the invoice. Write up a brief piece thanking your client for their business and have it printed on the invoice. Not only is this a visible way to earnestly say thank you, the appreciation you show may help to expedite payments and encourage repeat business.

When and How to Distribute Your Invoice
If you want to receive your payments on time, how you send your invoices is just as important as how they look. First and foremost, they need to be sent much sooner than later.

If yours is like many businesses, you may have found that your invoices go unpaid for long stretches of time. Estimates put the total of unpaid invoices to small businesses at well over $800 billion, and that was back in January of this year. This is why it is crucial that your invoices are distributed efficiently - it may be a long time before you get them back.

This is another reason that technology solutions are useful tools to assist you in managing your invoices digitally. Most invoicing software will likely enable you to track the status of the invoices you’ve sent.

If you want more assistance in managing your invoices, reach out to Infradapt. We’d be happy to assist you, all you have to do is call 800.394.2301. In the meantime, don’t forget to subscribe to our blog for more useful technology tips and advice!

0 Comment

Tip of the Week: Creating Canned Responses in Gmail

Tip of the Week: Creating Canned Responses in Gmail

If you’re like most business users, you rely on email quite a bit to stay apprised of what is going on, as do most of the people you are likely in communication with. As such, you most likely understand that, while most emails require some kind of response or confirmation of receipt, not all of these messages require a heartfelt message. This is where Gmail’s Canned Responses come in handy.


This week’s tip will go over how to set up your own canned responses to streamline your repetitive, but necessary, communications.

How to Set Up Canned Responses
First, you’ll need to log in to the browser version of Gmail. Once there, click on the Gear icon in the top right under your profile image and select Settings from the menu. From there, you’ll see a horizontal menu that will display Advanced, click into it. You will see the option to enable Canned Responses. Click the radio button to select enable, and then save your changes. You can now create canned responses to use in your correspondence.

Creating and Using Your Canned Responses
To create a canned response to use, open the message composer and write out what you want your message to say. Once you are satisfied with your return message, access the message window options by clicking the button in the bottom-right corner. That menu should now have a Canned responses option, with a sub-menu that allows you to save a New canned response. You will be prompted to give your new response a name, and then it will be saved for future use in that sub-menu.

What kind of messages would you anticipate using canned responses for? Tell us what you think in the comments!

0 Comment

Tech Term: Computer Forensics, Defined

Tech Term: Computer Forensics, Defined

Pop culture gives us an impression of what cyber investigations look like. Official-looking people, in impeccable suits, typing away at terminals and analyzing the data scrolling past them on their heads-up displays. In reality, computer forensics (as they are actually called) are a little less dramatic, and much more serious. For today’s tech term, we’ll dig into the field of computer forensics.


What are Computer Forensics, and What Are They Used For?
Computer forensics can be defined as the application of certain specialized techniques to locate and analyze the information on a computer or computer system, protecting it for use as evidence in a trial. Once the requisite warrants have been acquired, a forensic technician is tasked with isolating the device from outside influence by disconnecting it from the Internet before copying every file and poring over their contents for evidence.

The investigator must make a copy of these files so as to preserve the original evidence. Accessing a file can be enough to change it slightly, potentially rendering their evidence inadmissible.

Computer forensics can be leveraged in a wide variety of cases, as any given device may contain evidence of a crime to be, or that was, perpetrated, as well as effectively be the scene of the crime itself. An investigation dives deep, not only focusing on the presence of files, emails, or other documents pertinent to the case on the device, but also on an analysis of these items’ metadata, as it reveals when data appeared on a computer, when it was edited and saved last, and who the user was that carried out these actions.

These methods have been used to crack cases involving a dirty laundry list of crimes, as this sample of their uses suggests:

  • Intellectual Property Theft and Industrial Espionage
  • Employment Disputes
  • Bankruptcy Investigations
  • Inappropriate Email and Internet Usage in the Workplace
  • Regulatory Compliance
  • Forgeries and Fraud Investigations

Alternative Sources of Analysts
Of course, law enforcement are not the only bodies that maintain and utilize computer forensics labs. Six major companies, including Walmart, American Express, and Target, have accredited laboratories, and there are countless other independent labs that have not been accredited. These in-house labs can often outperform traditional law enforcement groups, as they are better able to keep their solutions on the cutting edge.

In fact, these labs are often recruited by law enforcement to assist in solving crimes. Target’s labs have announced in the past that they have assisted with “felony, homicide, and special-circumstances cases” on a volunteer basis for years, a spokesperson claiming in 2008 that a full quarter of cases worked by Target’s laboratory had nothing to do with the company.

How Does Your Technology Compare?
If you want a team on your side that will take as much care to protect your solutions as a computer forensics team does to track down cybercrime, give Infradapt a call at 800.394.2301.

0 Comment

Tip of the Week: Working from Google Home

Tip of the Week: Working from Google Home

It is no secret that Google can serve a great utility in the office through its many services and applications. However, have you ever considered how the Google Assistant can, well, assist you through devices like your smartphone and the assorted smart speakers that Google has produced? For today’s tip, we’ll review how some of the features of the Google Assistant can lend you a hand in the professional environment.


Basic Automation
Since productivity is one of the top goals in almost any office, it only makes sense to first focus on how using Google Home can boost your productivity through automation. While the device can serve many purposes on its own, it truly blossoms as a productivity tool through integrations with other devices and services.

For example, if you have equipped your office with smart lights or smart thermostats, you can adjust your office’s environment simply by telling Google to make the change you want. As a result, you can take greater control over your business environment without interrupting your productivity. After all, doesn’t it take much less time and effort to simply say, “Hey Google, turn off the lights in the conference room,” or “Hey Google, set temperature to 73 degrees,” than it would to interrupt what you were doing and go manually make the same changes?

More Advanced Automation (Kind Of)
If you’re at all familiar with the web service IFTTT, you can integrate it with your Google Home device to automate a variety of outcomes, based on predetermined triggers. It’s right in IFTTT’s name: If This, Then That.

Using IFTTT, you can connect your Google Home (or whichever Google device you’re using) to design your own commands that require the use of the Google Home. All you have to do is set “this” to be the Google Assistant, and choose the trigger you want your command to use. These triggers will all be of the spoken word variety, and each command can feature a few different variations. Once you’ve assigned the words to the command, click Create Trigger. To add the desired action you want automated, click through “that.”

You can then search through the available channels that you can trigger through your Google Assistant, select the one you want, and fill in the required configuration fields. Once you hit finish, your automated action will be active and ready to go when you are.

Activating More Commands
The Google Home devices have other utilities baked in that can be of some use to you in an office setting, especially if multiple devices are in use.

For instance, if your office is large and you can’t get ahold of someone through message or phone call, your Google Home device can function as an intercom. By accessing the Assistant on your smartphone, you can command the Google Home to “broadcast” and it will replay whatever message you speak into it afterwards to any Home devices connected to your account.

Of course, the Google Home devices are receptive to commands from multiple users, with up to six accounts being able to use the devices in their own way. The Google Home will even customize their answers based on the user making the request through its Voice Match training.

Finally, if a visitor to the office has something to share over the Google Home, the Guest mode allows them to connect directly to the device, without needing to connect to Wi-Fi. This means that you can keep your Wi-Fi password to yourself, and not give it out to every visitor to your office.

How else can you think of to use the Google Home to augment your day-to-day activities in the office? Share your ideas in the comments!

0 Comment

Your Office Deserves a Good Cleaning

Your Office Deserves a Good Cleaning

In keeping with the freshly rejuvenated feel that springtime brings, many people take advantage of this energy by doing some much-needed spring cleaning after the long winter months. Why shouldn’t the workplace join in the fun? In this blog, we’ll explain how a fresh and clean office can benefit your employees and your business as a whole - and just as importantly, how to go about tidying up properly.

0 Comment

Preventing Identity Theft Should be a Priority, But Do You Know How to Handle It?

Preventing Identity Theft Should be a Priority, But Do You Know How to Handle It?

The more people use technology, the more they have to deal with the negative aspects of doing so. One of the most prevalent problems users experience today is cybercrime that leads to identity theft. What can you do to prevent this from happening to you?

0 Comment

Tip of the Week: How to Avoid Spam Emails

Tip of the Week: How to Avoid Spam Emails

Would you just give your bank account information to anyone who called you up and asked for it? Probably not. For the same reason, you wouldn’t just download attachments from your email messages without a second thought. This can be a dangerous practice, as some of the most common threats nowadays spread themselves via unwanted email attachments. It’s important that you can identify when it’s the right time to download an attachment, and when it’s best to just leave it be without exposing your business to unnecessary risk.

0 Comment

Tip of the Week: Do You Know How to Protect Medical Data?

Tip of the Week: Do You Know How to Protect Medical Data?

Businesses that work with medical data are in a tricky situation, as the slightest issue with security could place considerable risk on storing this data. If you’re not careful, you could be putting your business at risk. With the compliance issues that have to be regarded, the security of any medical data you store on your infrastructure has to be made a priority. How can you minimize the risk of storing this data without compromising your business’ effectiveness?

0 Comment