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VoIP Delivers Benefits That a Traditional Phone System Can’t

VoIP Delivers Benefits That a Traditional Phone System Can’t

Communication is a critical part of your business’ operations, but how can you ensure that you’re not holding your business back by failing to consider modern solutions to age-old problems? While your telephone system likely gets the job done, you shouldn’t let complacency keep you from striving for improvement. For telephony solutions, you can consider leaving behind your service provider and investing in a digital solution called Voice over Internet Protocol, or VoIP.

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Cost Savings Are Just The Start of VoIP’s Benefits

Cost Savings Are Just The Start of VoIP’s Benefits

Business owners and managers are always looking to save a buck. Since the cost of doing business continues to climb, looking to the cloud for their business-critical applications is one way to spread computing costs out over time. The cloud offers several solutions to help the modern business keep their costs down, and nowhere can these costs be mitigated more than with a business’ communications.

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What’s Behind so Many Businesses Switching Their Phone Systems to VoIP?

What’s Behind so Many Businesses Switching Their Phone Systems to VoIP?

The office telephone has been a staple in the business environment for generations, but the extent that each organization uses their telephone will vary. Factors like the number of users, telephone handsets, and wiring required will influence how much use you get from your telephone solution. However, these questions don’t have to be as difficult to ask if you consider the many benefits of a hosted phone system.

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Use Conference Calls? Here are 3 Reasons to Drop Your Phone Company and Go With VoIP

Use Conference Calls? Here are 3 Reasons to Drop Your Phone Company and Go With VoIP

b2ap3_thumbnail_new_voip_400.jpgConference calling has evolved with the years, and it’s a crucial service that’s needed by modern businesses. You probably find yourself in more meetings than you’d like to be in, but compared to the days before Voice over Internet Protocol existed, you have it pretty easy nowadays. In fact, VoIP is such a great tool that every business should look into its advantages.

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2 Troubleshooting Tips For Common VoIP Issues

2 Troubleshooting Tips For Common VoIP Issues

b2ap3_thumbnail_new_phone_solution_400.jpgVoice over Internet Protocol, or VoIP, is a voice communication solution that’s grown exceedingly popular in the workplace environment. One of the reasons it’s preferred is that it cuts costs on your cable bill, and allows for maximum mobility. Unfortunately, even a solution as reliable as VoIP can have a few minor kinks that will need troubleshooting. Here are two ways your business can optimize your VoIP solution.


Make Sure Your Internet Connection is Substantial
Any online technology that your business utilizes will need a strong and stable Internet connection in order to function properly. An Internet connection that constantly drops out could lead to dropped calls with VoIP, which is both embarrassing and unprofessional, especially if you’re in the middle of important business discussions. Downtime is something that you want to avoid at all costs, especially if there’s a significant portion of your infrastructure and files that are stored in the cloud. CyberTrend explains:

If you’ve ever been on a VoIP call and heard the other person’s voice cutting out, then you’ve experienced jitter, which is due to occasional packet loss. Other issues, such as echo and delay, also impact the quality of a VoIP call and are often caused by network-related issues.

Therefore, guaranteeing that your Internet connection can handle sufficient amounts of traffic is an imperative part of optimizing the way you use your VoIP solution. You should work with your Internet service provider to ensure that your connection is both secure and stable, but if you need help understanding the specific needs of your business, Infradapt can give you an idea of what you need.

Make Sure Your Network Can Handle the Traffic
Bandwidth is a fickle mistress for organizations utilizing resource-intensive technology, and even for growing companies. For example, a small startup might have been able to get by just fine at first, but as a company grows, its number of employees will increase, and so does the strain put on its Internet connection. Older networks in particular might not enjoy the increased workload that VoIP services tend to exert without some retooling. Generally speaking, older networks will probably have trouble keeping up with new technology simply because they’re aging, which can negatively affect your ability to get work done. CyberTrend explains:

If you run your VoIP system in-house over your own network and encounter performance issues, then it's possible your current network was set up “using older assumptions,” says Dan Conde, Enterprise Strategy Group analyst. When your network was built, he says, you perhaps only had regular landline phones and “were not set up properly for VoIP.”

The best way to guarantee that your business’s network will work well with Voice over Internet Protocol is to contact Infradapt. Our expert technicians can perform a comprehensive analysis of your network infrastructure to ensure that any choke points or bottlenecks have been addressed, and that your data is being deployed at optimal efficiency. Doing so will help to make VoIP an easier solution to take advantage of.

Troubleshooting problems with your VoIP solution doesn’t have to be painful. Not only can Infradapt aid in the troubleshooting process, but we can also help you set up VoIP, if you don’t already have a solution put in place. Our technicians are trained in maintaining and implementing new VoIP technology, so you can rest easy knowing that you’re in capable hands.

One of the primary goals of your VoIP solution is for it to be completely scalable for your needs. Furthermore, we can host your VoIP solution for you, which means it’s hands-off maintenance. For more information about getting started with VoIP, give us a call at 800.394.2301.

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