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Why You’ll Want to Consider Hosted VoIP Telephony

Why You’ll Want to Consider Hosted VoIP Telephony

Today, communications are an important part of business, and with nearly every organization looking to reduce redundancies, a lot of businesses are starting to take advantage of Voice over Internet Protocol (VoIP) solutions, using the resources they already have in place to avoid paying twice over.

With today’s ISPs delivering faster and faster speeds to businesses, much of the bandwidth a business uses is lost. By choosing to utilize a VoIP telephony solution, your company gets more for less. You are paying for access to massive amounts of bandwidth anyway, why not cut your communications costs while you are at it? Today we will take a look at the various types of VoIP that are available and why the switch may be just the thing your organization needs.

What is VoIP?
Voice over Internet Protocol is just that. The ability to make calls, and have a feature-rich platform that provides all the services that your traditional phone system offers, for a fraction of the cost per user. If this seems too good to be true, consider that the VoIP market is growing rapidly (over 15 percent per year). It works through your organization’s Internet connection rather than through dedicated phone lines. So, instead of having to pay for a separate system or add expensive hardware, VoIP provides an organization the immediate cost reduction without a discernible shift in functionality.

Hosted VoIP technology can be hosted either onsite or in the cloud, but since you won’t have to pay for and maintain hardware with the cloud-based platform, the cloud-hosted version will save you money. It is still a completely managed and maintained PBX server, but instead of having the system in your office, your organization can access it through web-based applications typically available on both desktops and mobile devices.

Benefits of VoIP
We’ve already outlined the cost reduction that’s possible with VoIP, but there are some other benefits as well. They include:

  • Easier to Manage: If anything else, switching to VoIP eliminates a vendor that you have to manage. More than that though, VoIP doesn’t need special hardware, it can use the same wiring and switches as your LAN.
  • Unified Communications: Installing a VoIP platform likely means that you are able to unify your organization’s communications platform, giving your staff the option to communicate multiple ways at the click of a button.
  • Functionality: A VoIP platform can integrate with all types of business-management software to provide easy access to the communication capabilities that often make business run better. VoIP also has innovative features like Voicemail-to-email transcription, interactive voice recognition, and integrated chat.
  • Scalability: When you need another user, it’s as simple as adding a line to your VoIP plan.

VoIP makes a lot of sense for the growing business and the established enterprise, alike. If you would like more information, contact our professional consultants today at 800.394.2301.

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Is Your Cloud Solution Actually a Money Pit?

Is Your Cloud Solution Actually a Money Pit?

The cloud has proven to be an extremely useful tool for the modern business. Not only does it provide anywhere-anytime access to applications, processing, storage, et al; it also delivers those products as a service, allowing you to budget for recurring costs rather than major upfront ones. This provides your organization with functional, supported, and secure computing environments that eliminate a lot of the support costs that traditional computing environments require. It sounds like a perfect scenario for small and large businesses alike, but things aren’t always what they seem, as a lot of cloud users have found that they have incurred several hidden costs by using cloud platforms. Today, we take a look at these hidden costs.


A study from Research In Action polled 468 CIOs about their cloud usage and the costs associated with them. Many admitted that cloud investment was one of the largest expenses their organization would have from a technology point of view. The study went on to find that while a majority of CIOs considered the “hidden” costs of this technology, much of the concern is alleviated by the reputation of their vendors. Some of the potential problems they considered include:

  • Having to put forth more effort to properly manage vendors, and their corresponding Service Level Agreements (SLAs).
  • Bottlenecking and the impact poor cloud performance could have on brand perception, productivity, and customer support.
  • The increased cost of solving complex problems inside cloud environments.

Are these concerns justified? Sure, but they are hard to measure. Many businesses just haven’t developed a system to properly quantify the perceived loss in revenue tied to cloud inefficiency. In fact, most companies don’t have updated, automated methods in use to track and manage their cloud performance.

Costs of Scalability
Many organizations also run into cloud cost overruns when dealing with the scale of their cloud platforms. Costs associated with over-provisioning (buying too much), under-provisioning (buying too little), management, and administration of cloud hosted environments present costs that may not look significant up front, but over time can have negative effects on the overall profitability of a business. Understanding the amount of space/processing you’ll need to meet your organization's needs is almost always going to be a fluid situation, but understanding how they affect your business’ bottom line is crucial to mitigate unwanted monetary responsibilities or cost overruns associated with the cloud platforms you utilize.

Going Too Far
Cloud platforms are nice, but you don’t have to look much further than your personal situation to see how the ease of use these platforms provide can get expensive pretty quick. For the individual, costs add up quick thanks to cloud-based streaming media and other platforms that come in a subscription model. You’ve got Netflix, Spotify, Hulu, and many, many more that are relatively cheap. Microsoft Office 365 is exceptionally useful and affordable, providing unparalleled value for about any computer user. The more you subscribe to, the more costs add up, which is why you’ll want to design, and stick to a dedicated plan to avoid overextending yourself, or your organization.

Utility computing in the cloud, whether it be applications, storage, processing, or some other form, is extraordinarily valuable, but only if you understand how to avoid paying more than you should for your cloud assets. The knowledgeable technicians at Infradapt can help you come up with cloud deployment strategy, while also helping you avoid cost overruns typically associated with these assets. Call us today at 800.394.2301 to learn more.

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Four Questions to Have About Cloud Services

Four Questions to Have About Cloud Services

Can you think of a more revolutionary technology in today’s modern age than cloud computing? Companies are now able to implement solutions that are both flexible and scalable enough to suit the needs of both small and large organizations. To this end, the same cloud won’t work for every type of organization. Here are four questions that you’ll need to ask in order to get the best service from your specific cloud provider.

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Introducing the Three Types of Cloud Solutions

Introducing the Three Types of Cloud Solutions

Cloud computing is an ever-growing industry, and it’s only going to grow more popular as time goes on. More businesses than ever have started to adopt the cloud in at least some capacity. Is your company one of the few that haven’t yet moved to the cloud? If so, you’ll want to at least consider it, as your business could gain considerable benefits from doing so.


Depending on the type of business you run, as well as its specific needs, the type of cloud you implement will vary in scope, size, and build. There are typically three different types of the cloud: public, private, and hybrid. Each of them comes with their own specific strengths and weaknesses.

Public Cloud
The public cloud is meant to help businesses with a limited budget gain access to crucial elements of the cloud, including storage, access to applications or services, and networking. Generally speaking, the public cloud is primarily used to provide entry-level cloud access to businesses of all kinds. Examples of the public cloud include services like Microsoft’s Office 365 suite, as well as Google’s G Suite, both of which provide productivity suites and storage to businesses through cloud distribution. What the public cloud offers in terms of efficiency and ease of setup can often make up for the lack of customization that many businesses find with it.

Private Cloud
Private clouds are generally more customized to suit the needs of your business, whereas public clouds are meant to be used more as a general solution. Private clouds are hosted on-site, managed by an in-house IT department, and require more attention. Compared to the public cloud, private clouds are generally implemented by businesses that know specifically what they need and how they want it set up.

Hybrid Cloud
The hybrid cloud is considered to be somewhere in the middle of the public and private, affording small businesses the benefits of both with little drawback, if any at all. Often times, hybrid clouds are implemented for the purposes of having a customized infrastructure without all of the responsibilities of managing one. A managed service provider like Infradapt can manage and maintain your cloud infrastructure on its own in-house network so that you don’t have to. To learn more, reach out to us at 800.394.2301.

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Can Your Organization Take Advantage of a Private Cloud?

Can Your Organization Take Advantage of a Private Cloud?

If your business isn’t already taking advantage of the cloud in some way, you’re in the minority. Most businesses use it for something or another, depending on the industry and service rendered. Yet, there are all kinds of different cloud-based infrastructures that your organization can take advantage of, which might make the decision somewhat challenging to make. What’s the best type of cloud solution for your business?


You’ll generally be choosing between the public cloud, the private cloud, or some combination of the two. Depending on which you choose, you can expect to reap considerable benefits. Here are some of the details regarding your choices.

Public Cloud
There are certain reasons why a small business might find the public cloud ideal. Most organizations that don’t have a dedicated IT department will see a cloud solution as more additional management and maintenance that they don’t have time for. This is one of the aspects that makes the public cloud so appealing to small businesses with limited time, budgets, and workforces. The public cloud removes the responsibility of managing a cloud from your business’ shoulders while maintaining an acceptable level of security.

Businesses that take advantage of the public cloud, however, do have some reservations about the control of their data--primarily because the public cloud is generally hosted and maintained by the service provider. While this is great from an operational standpoint, it limits your ability to respond to security threats. Therefore, you must be aware of what customization options are available before making a decision regarding the public cloud.

Private Cloud
In direct contrast to the public cloud, a private cloud is hosted on your company’s in-house infrastructure, which allows for more flexibility and customization on your company’s part. You can essentially customize your cloud solution as per your requirements. Companies that have their technology maintained by an in-house team generally prefer a private cloud solution, but sometimes it’s not necessarily an option.

Companies that don’t have an internal IT department and still take advantage of a private cloud solution might wind up stretching their own resources too far. If you can’t properly take care of your technology, then perhaps a managed cloud is a better approach for your particular business. For those who want the best of both the public and private clouds, a managed private cloud is the ideal solution.

Managed Private Cloud
Small businesses that want the benefits of a private cloud solution while avoiding the heavy lifting of maintaining the server hardware should look into a managed private cloud. Infradapt can use our comprehensive knowledge of managed IT solutions and cloud infrastructures to build you an on-premise cloud solution that we can remotely monitor and maintain. If you want even less to worry about, we can host your server on our own network so that it’s as hands-off as you can get. To learn more about managed private servers, reach out to us at 800.394.2301.

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