Infradapt Blog

This is some blog description about this site

How Employees Troubleshooting Their IT Issues Can Land You in a Dark Place

How Employees Troubleshooting Their IT Issues Can Land You in a Dark Place

When it comes to network security, we often see organizations having one of two approaches: 1) They make security a priority by implementing airtight solutions, or 2) They have no clue what network security means. Of course, if a company doesn’t have security put into place, employees might take matters into their own hands and implement unauthorized solutions. This is called shadow IT, and it has unfortunate results, even if the user has good intentions.

0 Comment

Alert: Smartphones Getting Bombarded By Ransomware

Alert: Smartphones Getting Bombarded By Ransomware

Ransomware is as unpleasant a malware as they come, and can ruin your day by encrypting your files until a ransom is paid. Unfortunately, the threat is getting worse, seeing as it’s now capable of infecting smartphones, too.

0 Comment

Don’t Have an IT Plan for Your Business? Here are Your Options

Don’t Have an IT Plan for Your Business? Here are Your Options

Fact: if the technologies an organization depend on become unreliable, then widespread problems and losses in productivity persist. Therefore, it’s crucial for every modern business to have some kind of IT support plan in place. What’s your IT plan look like?

0 Comment

Why You Need to Have a Technology Replacement Plan

Why You Need to Have a Technology Replacement Plan

Computer hardware doesn’t last forever. Sooner or later, you’ll need to replace your equipment, or risk operations slowing to a crawl due to outdated equipment still in use. Do you have a timetable for replacing your equipment? Do you have a procedure in place to properly dispose of your old hardware? Every organization needs to think through the end-of-life and the afterlife of their computer hardware.


Plan Ahead to Replace Your Technology
Technology is no different than every other aspect of business in that it pays to have a plan. We call this an IT roadmap, which is a plan detailing what equipment needs to be replaced and at what time. A typical IT roadmap takes into account your company’s technology needs over the next one, five, or even ten years. The advantage to having an IT roadmap is that it’s easy to come up with an IT budget so you can set aside money for the equipment you need, instead of running your equipment into the ground and having to replace it when you least expect to.

Alternatively, you could put off replacing your old technology for as long as possible. Although, doing this won’t save you money like you might think it would. Instead, the cost of having to make constant repairs, losing productivity due to downtime, and missing out on the performance-enhancing solutions of the latest technologies, will all eat into your budget and set your company back.

Be Sure to Wipe Your Old Hard Drives
If you’re completely done with an old hard drive, then you’ll want to be sure to wipe all of the data on the drive before disposing of it. Getting a hard drive wiped by a professional is your safest option, which is something Infradapt can handle for you. Also, it’s important to remember that simply deleting your files won’t cut it, seeing as your old files will still be able to be recovered.

Properly Dispose of Your Devices
A way to properly dispose of your old technology needs to be included in your plan. Electronic equipment is made up of components containing toxic chemicals that can leak into the environment. Therefore, you’ll want to properly handle and recycle your e-waste, a task which Infradapt is specially equipped to do. Additionally, be warned that if you simply throw your e-waste in the trash, you’ll never know what will become of it. For example, your old hard drives could end up in the hands of hackers--which can lead to identity theft if the drive isn’t properly wiped.

When it’s time to think about new technology, you’ll find that having a plan and a schedule to replace and refresh your company’s technology will keep operations running smoothly and make these expenses more predictable. Infradapt can assist you in coming up with an IT roadmap that prepares your business for all of your upcoming technology expenses for years to come, as well as properly disposing of your old equipment. To get your very own IT roadmap customized to meet your company’s needs, call us today at 800.394.2301.

0 Comment

Every Business Can Improve Operations By Going Mobile

Every Business Can Improve Operations By Going Mobile

Computers have evolved from giant machines that take up an entire room, to compact devices that can fit in your pocket. In fact, today’s smartphones are more powerful than computers built a decade ago, which is an impressive testament to the growth of computing. This mobility trend is a huge factor that every modern business must consider.


Your business needs to focus on mobility, and in doing so, you’ll be able to take advantage of many benefits. Yet, this isn’t to say that mobility doesn’t come with its fair share of problems. As a business owner, it’s your responsibility to determine whether or not you want to provide mobile devices to your staff. Just know: the benefits, when handled properly, can far outweigh the risks.

Mobile technology can be a powerful asset that can help your business bypass barriers associated with traditional office operations. Here are some of the primary reasons why your business needs to take mobile technology into account:

Improved Productivity
Since your team will have mobile devices, they can work and be productive anytime, anywhere. Your employees can check their email, organize their schedules, and communicate while out of the office. Mobile technology is valuable primarily because it gives your team the opportunity to work as they see fit, allowing them to get more work done, on or off the clock.

Workplace Versatility
Giving your team the choice of how and where to work can be empowering, and a mobile office provides the technology needed to accommodate this office design. Are there many places in the office where your team can set up shop for a few hours? This is helpful if your employees need a nice, quiet place to get something done, especially if your office is usually rife with chatter of all kinds. If your office environment is structured without a lot of room for collaboration, letting teams meet up in a conference room or break area can empower employees to work together face-to-face.

Greater Efficiency
Improving mobility allows your business model to become more efficient, as you will also be designing your infrastructure with the intention of maximizing access to data and applications. This keeps your employees productive by guaranteeing that all critical assets will be available anytime, anywhere.

With all technology solutions that affect your network in some way, shape, or form, you need to make sure that it doesn’t put your organization’s data at risk. This is most important for mobile devices, which often do quite a bit of roaming. You don’t want these devices to accidentally share information with the outside world or potentially threatening sources. Plus, if these devices are taking corporate data off the company network, and carrying them around multiple Internet connections, there’s no telling what threats are lying in wait for it on unsecured networks.

If your team wants to take advantage of mobile devices, you should consider a BYOD policy that’s designed to keep your business’s critical assets safe. One of the best ways to do so is by implementing a mobile device management solution that allows for blacklisting/whitelisting of apps, remote wiping, and can restrict the flow of data on a per user level.

To learn more about mobile devices and productivity, reach out to us at 800.394.2301.

0 Comment

How a Single Data Breach Can Cost You Millions of Dollars

How a Single Data Breach Can Cost You Millions of Dollars

With all of the major data breaches making the news these days, it’s not very surprising when you hear about a new one. However, what is surprising is just how much the average cost per breach has skyrocketed in recent years. The cost of data breaches is up 29 percent since 2013, which equates to roughly $4 million per data breach.


This sobering statistic is from a recent study by the Ponemon Institute and IBM Data. In it, 283 international companies that experienced a major data breach were examined. Here are some more findings from the study:

  • The United States leads in terms of sheer overall cost of breaches by record value. The value per record is $223 on average. In total, the average cost of a data breach in the United States was roughly $7.01 million.
  • Particular industries, like healthcare, education, and finance, have a higher value per record at $355, $246, and $221 respectively.
  • 48 percent of all data breaches were the result of malicious intent, like hacking attacks and network infiltrations.
  • Encryption and other security protocol decrease the costs of data breaches by up to $16/record.
  • How quickly a company responded to the security breach had a positive impact on the overall cost of the breach.
  • There’s a 26 percent chance that an enterprise will be hit by one or more data breaches of over 10,000 records within the next two years.

It’s important to keep in mind that this study doesn’t track the reputation fallout that a business experiences after news of their data breach goes public. This includes future customers choosing another business, as well as losing clientele. It’s difficult to put a number to factors like these, but one thing’s for sure; it will certainly be a major loss for any business that experiences a data breach. Reasons like these are why the average business that fails to recover their lost data after a breach will go out of business within one year of the incident.

Do you think that you’ve got what it takes to bounce back from a costly data breach? If you’re unprepared and you don’t have a proper data backup solution or your business continuity plan is inadequate, then you’re in for a world of hurt.

Therefore, how much should you invest in a quality data backup solution? Before you make your decision, consider three more relevant points of interest from the study.

Cost per record from data theft due to malicious intent: $236. This is data that’s considered lost or stolen due to hacking attacks like ransomware or viruses. This category is virtually limitless with thousands of new strains of malware released on the Internet every single day.
Cost per record from data loss due to hardware failure: $213. This is data that’s lost due to system malfunction or hardware failure, like a server or workstation crashing unexpectedly. The good news; hardware failure is relatively easy to safeguard yourself against if you follow best practices and perform routine maintenances on all of your equipment.
Cost per record from data loss due to human error: $197. This is data that’s lost due to the actions of the user. It could be from intentional actions like sabotage by a disgruntled employee, but it’s often accidental, like moving a file to the wrong place or deleting something important. The best way to protect yourself from human error is by educating everybody who accesses your company’s data; a tall task if your staff consists of computer novices.

The takeaway from all of this is that your data is perhaps worth more than what you realized. Therefore, you need to protect your company with solutions that can minimize the risk of threats and help you bounce back quickly, should a breach ever occur. Infradapt has the enterprise-level security solutions that you need, like firewall, antivirus, spam-blocking, content filtering, backup and disaster recovery, and more, to ensure your business won’t be derailed by an unforeseen data breach. To learn how we can best protect you, call us today at 800.394.2301.

0 Comment

Outsourced IT is Specially Designed for Businesses that are Stretched Too Thin

Outsourced IT is Specially Designed for Businesses that are Stretched Too Thin

Running a business is challenging, especially when it comes to juggling your assets and your IT budget. That’s not even mentioning managing your workforce, or delegating tasks out to those who are qualified to perform them. While you’re busy with all of these responsibilities, chances are that there will always be one task within your organization that’s better handled by a professional: your IT management.


Some businesses have a hard time admitting that they don’t have someone skilled enough to perform certain tasks. Plus, IT management and maintenance isn’t something that you want an inexperienced worker handling. The truth about situations like this is that outsourcing is, in fact, a valid option, and one that shouldn’t be dismissed - especially for small businesses. Sometimes small organizations don’t have the time to deal with routine maintenance, while others have trouble attracting top talent. Both scenarios inevitably lead to technology that isn’t cared for properly, and will eventually break down.

For this specific reason, outsourcing IT management and maintenance is one of the most valuable outsourced services that your business can implement. After all, you started your business for the purpose of providing a service you love, not to manage your technology solutions. If you want to focus on maximizing the quality of your services, you need someone watching your technology that can keep an eye on it 24/7. You just might find that your goals are all within arm’s reach at long lost.

One of the major benefits of managed IT services is the fact that your technology will be handled by a professional technician, rather than untrained employees. You don’t want just anyone performing maintenance on your business’s IT solutions. Imagine what would happen if the person in charge of your IT were to mishandle or mismanage your technology - expensive downtime could ensue, and your budget could be burdened with frustrating repair costs and replacement fees. Of course, one of the most crippling parts of a hardware failure or downtime event is the data that’s lost when a server goes down. Unless you have support ready and on-hand to help you get through the incident as quickly as possible, an unexpected data loss incident could break your business badly enough that it can’t recover.

When you outsource your IT to Infradapt, you can eliminate this uncertainty and ensure maximum uptime. Infradapt is ready to assist you with your technology at any time, and we make it our goal to minimize downtime and prevent technology difficulties altogether. Our managed IT services can be helpful even if you have an in-house IT department. Chances are that they’re bogged down with IT work, be it upgrading to better technology or applying routine maintenance. Our technicians can assist them and provide a second opinion when it’s needed, as well as free up time by eliminating issues altogether.

Our technicians want to see you make the most of your business, and we’ll use our expertise to limit the IT roadblocks you encounter so that you can focus on your goals. To learn more, give us a call at 800.394.2301.

0 Comment

Business Continuity and Disaster Recovery Go Hand in Hand

Business Continuity and Disaster Recovery Go Hand in Hand

Businesses are volatile entities that can change drastically at any given moment. All it takes to eliminate data and cause disaster is an unexpected natural disaster, like a flood or fire, or a hardware failure that wipes out mission-critical data. The fact remains that your organization could face significant downtime from data loss, and the future of your business could hang precariously in the mix.

Why Backup and Disaster Recovery is Necessary
If your business doesn’t have a reliable way of recovering from a data loss incident, you need to implement one as soon as possible. It’s been proven time and again that businesses that fail to recover their data within seven days of the incident, will likely go out of business within one year. Here are some of the most common reasons why data loss disaster is so prevalent in the business world.

  • Natural disasters: Floods, fires, electrical storms, tornadoes, hailstorms, and more, all have the potential to wipe out your physical infrastructure, and in turn, your digital assets. Therefore, you need to take steps to implement backup and disaster recovery tools, especially if you live in an area that’s prone to weather hazards.
  • Cyber attacks: Data breaches are known to cause data loss, either due to the destruction of data, or the theft of it. Furthermore, due to the unpredictability of what a virus or malware can do to your infrastructure, it’s recommended that you try to avoid cyber attacks as often as possible. In particular, ransomware can lock your data away and force you to pay a ransom. More often than not, having a data backup solution is the only way to get your data back without shelling out the big bucks.
  • User error: One of the most common causes of data loss is user error. People make mistakes, and even those who have access to data for the purpose of fulfilling their day-to-day duties could accidentally delete a file or move it somewhere it’s not supposed to be. Also of note, users may accidentally hand over credentials to hackers performing phishing scams, which can be a major problem.
  • Hardware failure: It’s inevitable that your technology will grow old and be rendered obsolete. It’s your responsibility to notice the warning signs and to replace your technology before it fails. If a critical server component were to go down, you would experience not just downtime, but massive data loss.

What You Need to Look For
Depending on your business’s specific needs, you’ll require a data backup and disaster recovery solution that’s designed to take regular backups and rapidly recover data, among other things. Here are three topics to consider when determining which kind of BDR solution that you want for your business.

  • Cloud and off-site backup: You don’t want to store your data backups on in-house tapes. Rather, you want them secure in an off-site location, like the cloud or a data center. This way, you can know that your data is stored in a compliant location that can’t be damaged by natural disasters.
  • Quick recovery time: You want to be able to rapidly deploy your business’s data to your infrastructure in order to minimize downtime. Tape backup can make this part of the recovery process long-winded and wasteful, but BDR can automatically deploy your data through the cloud, making recovery practically instantaneous.
  • Comprehensive backup: Furthermore, you want to make sure that your data is as recent as possible. Tape backup is inefficient for this purpose, while BDR can take backups of your data as often as every fifteen minutes - maybe even more often.

For more information about BDR, business continuity, and more, contact Infradapt at 800.394.2301.

0 Comment